SHIPPING INFORMATION

We offer free shipping on all overs over US$75 within the United States.

For all orders under US$75, a flat rate of US$10 will apply for postage.

All orders within the United States are shipped with UPS.

All orders are shipped from our fulfilment centre in California, USA. All orders are expected to be delivered within 3-5 business days. The delivery time may vary dependant on location and public holidays.

Where an order is placed during a promotional period, there may be a delay on the date of dispatch due to the high volume of orders received.

 

Looking to ship to United Kingdom? Visit our UK website here
Looking to ship to Australia or New Zealand? Visit our AU/NZ website here
Looking to ship to Rest of World? Visit our International website here

HAS MY ORDER BEEN SHIPPED YET?

Once your order is dispatched from our warehouse, you will receive an email from Le Specs confirming that your order is on its way & provide you will the tracking information.

HOW CAN I TRACK MY ORDER?

All orders are tracked by the delivery carrier. When your order has left the Le Specs Distribution Centre you will receive an email advising carrier tracking information.

In the unlikely event that you have any problems with your order, please visit our Contact Us page.

WHAT HAPPENS IF SOMETHING ARRIVES DAMAGED OR DEFECTIVE?

Please visit our Contact Us page within 7 days to report the issue. Following inspection of the item, Le specs will either replace or refund the item in accordance with Australian Consumer Laws.

I HAVEN'T RECEIVED MY ORDER?

If you have received your dispatch email and have not received your order, please use your tracking number to track your order.

If you haven’t received your dispatch email, please visit our Contact Us page with your order number (eg. GBL#12345) and we can investigate this for you. It could just be a case of an incorrect email or our emails being marked as junk.

CAN I CHANGE MY DELIVERY ADDRESS?

Once you have checked out and paid for your order, unfortunately we are unable to update the address on your order. Once your order has been shipped, what you can do is contact the courier and see if it is possible to re-direct your order using your tracking number. Please note tracking numbers can take 24 hours to become active with the courier.